You Have Our Word
More than just a contract, our warranty is our personal commitment that you’ll be satisfied with your purchase now and well into the future.
As an employee-owned company, we take great pride in the quality of everything we make. And we’re so confident that you’ll be delighted with your purchase that we back our products with the most comprehensive long-term warranty in the industry. It’s just one more way we show how much we care about our customers and communities.
25-Year Limited Warranty – All stainless steel and fiberglass structures against defects in workmanship and materials.
5-Year Limited Warranty – All brass and stainless steel components, including spray nozzles, spray caps and spray heads. Landing pad material against defects in workmanship and materials. Glass Fiber Reinforced Concrete (GFRC) structures or GFRC exterior defects–exclusion includes scale buildup, efflorescence, hairline cracks (defined by anything wider than a nickel in width) and spalling, flaking or wear and tear to paint coat due to traffic locations.
2-Year Limited Warranty – All moving parts, finishes, hardware, polyurethane collars, acrylic and plastic panel attachments. HydroLogix® System components against defects in workmanship and materials. Does not cover any clouding of paint/clear coat due to improper chemicals, pool additives or pool cleaning products. High pressure power washing is NOT recommended on GFRC components.
1-Year Limited Warranty – All mechanical system components against defects in workmanship and materials. Landing pad installation. All LED/Jumping Jet Can internal components.
The environment near a saltwater coast can be extremely corrosive. Some corrosion and/or deterioration is considered “normal wear” in this environment. Product installed within 500 yards (457 meters) of a saltwater shoreline will only be covered for half the period of the standard product warranty, up to a maximum of five years, for defects caused by corrosion. Products installed in direct contact with saltwater or that are subjected to salt spray are not covered by the standard warranty for any defects caused by corrosion.
For our full warranty, please contact your local Aquatix consultant.